Thursday, March 29, 2012

Pha Khin Tah Ngah

"Mrs. Norbraten, I found your spare tire", Tim Fletcher maintained his best customer service face.
Two hours ago, I called for an appointment and requested for Tim whose name I saw in the invoice from last service of the Pontiac. I was glad i did not tell him that I was calling for a service appointment because his staff forgot to put back the spare tire back on the car when they put a new tire to replace the one that I run flat with no tread left.

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